Top Telecommunication Trends for 2017

In a previous post, we discussed some of the big trends in the telecommunications industry for 2016 and the impact that these trends have on small to medium businesses. While it is helpful to look at the year in review to better understand your company’s telecommunication needs, it is also important to look ahead to the future. What does 2017 have in store for the telecommunications industry?

Telecommunication technology can play a significant role in business growth. Changes in the industry and accessibility of these technologies can impact the way that your employees communicate and collaborate with each other and your consumers. Below, we will look at some of the predictions for 2017 so that you can better understand how the telecommunications industry will continue to transform in the new year.

Top 2017 Telecommunications Trends

Though we can’t say for sure what the future will bring for the telecommunications industry, here are some predictions based on what has happened over the past year:

The IoT will continue to add new connected devices.

The Internet of Things (IoT) is a major trend that continues to impact the telecommunications industry. With a sharp increase in connected devices and even more predicted to appear globally by 2020, there has been a significant amount of growth in the volume of data that needs to be transferred and processed.

With an increase in connected devices, particularly smaller, low-powered ones, comes an explosion of new traffic. This means that the telecom may need to find ways to improve connectivity. One option is 5G networks, which brings us to the next development in 2017…

5G development will continue to increase.

Telecom companies have been excited about 5G capabilities for a while now. The new year will bring the continuing research and development of 5G architecture. Though many telecommunications companies globally have already started to develop the architecture for 5G, there are also many other groups who are interested in its potential. For instance, 5G has the potential to change the way that other industries like energy deliver services to the public.

With higher speeds and capacity as well as lower latency than existing cellular systems, 5G has the potential to change the way that businesses and consumers communicate. In the new year, many telecom companies plan to start field testing 5G networks. In 2017, we may see the first commercial offerings of this powerful advancement in the telecom industry.

Holistic network security will become increasingly more important.

Among other things, 2016 was certainly a year of surprising and very public data breaches and compromised networks. Increasingly, network operators and telecom companies are realizing that they need to do more to protect their networks – not just the data that is transferred over their systems. As networks start to become more software-defined, the infrastructure of these networks is just as vulnerable to cyber attacks as the data that is being sent through the network.

At the end of 2016 and continuing on into 2017, more network operators and telecom companies will continue to focus on business-wide encryption. This will be especially true as we move into 2018 when network operators will need to start working toward becoming compliant with the EU’s General Data Protection Regulation (GDPR).

Have any questions or concerns? Contact us today to find out more about how these predicted 2017 trends may impact your business and its telecommunication services.

3 Ways You May Be Hurting Your Business

All business owners and managers want what is best for their company and employees. However, sometimes a company’s practices, procedures, and inner-office systems can be holding them back without them even realizing it. It’s important for business owners and managers to recognize the subtle ways that their company may be held back from success so that they can make adjustments and continue to grow and succeed.

Top Ways You May Be Hurting Your Business

Is something holding your company back from success? The answer may surprise you. Here are just a few of the ways that you may be hurting your business without even knowing it:

  1. Your company has an outdated website.

In the digital marketplace, your website is often a lead or customer’s first impression of your brand. If the design of your website is outdated, hard to read, or difficult to navigate, this could create a bad first impression and cause consumers to look elsewhere. Your website visitors want to know that your brand is current, and the best way to do that is to have a modern design that is easy to view and navigate.

In addition to making sure that your design looks modern and provides a positive user experience, you should also update the content regularly. Outdated pricing lists, contact information, or product/service offerings may mislead your visitors. You want to make it as easy as possible for visitors to see what you have to offer and contact you when necessary.

  1. There are no clear lines of communication between team members.

Communication is key to success. If you often find errors or misunderstandings within different company departments, this could mean that there is a breakdown of communication. The first place you might look to fix this issue is your communication systems. How do your employees communicate? Are remote or traveling employees given the tools they need to communicate effectively?

If you are unable to get a clear picture of what you currently have in place or need help determining what systems will improve communications as your company grows in the future, you may want to consider telecom consulting services. This can help you better understand your current inventory and expenses as well as help prepare your team for success in the future.

  1. Your sales team is not informed about your product or service.

The goal of your sales people is to get consumers to use your product or service. However, if they do not know your product/service offering well, they may be causing more harm than good. It is not enough to give your sales people a list of benefits and tell them about your pricing structure.

Instead, aim to make sure that your entire team has an in-depth understanding of your business and the problems that you product/service solves. If necessary, commit to ongoing trainings or education to help sales people better understand and speak to the greatest strengths of what you have to offer.

Are your business communication systems holding you back from success? Nebula Solutions develops solutions to help our business clients solve their biggest communication challenges. Call us today to find out how we can help you with telecom consulting or phone system solutions: (888) 257-0955