Is Your Business Ready to Switch to VoIP?

VoIP has revolutionized the way businesses communicate. It offers a wide range of benefits that work with just about any type of business, from small to midsize enterprises (SMEs) to global retail franchises. If you haven’t made the switch to VoIP yet, you should consider it. Read more

Determining Your VoIP System’s ROI

Upgrading the phone system is a big decision for any business. It comes with significant costs, so it’s only natural to consider how much ROI it can provide you in the long run. Here Nebula Solutions, one of the area’s leading telephone service providers, discusses some of the factors that can influence the ROI of your VoIP system.

How Can a Call Center Benefit a Small Business?

It’s common for business owners to think that a call center is suitable only for larger companies, but this isn’t true at all. Small businesses can also reap many benefits from having a dedicated call center. Here Nebula Solutions, a hosted telephone system provider, lists three advantages of setting up a call center for your small business.

What Are the Benefits of Recording VoIP Calls?

A call recording service offers many benefits for businesses in various industries. From managing corporate and personal liabilities to complying with government regulations, it can save you trouble and ensure efficient operations for your company.

 

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How to Keep Your Phone Number While Using VoIP

Switching phone service providers is something that many business owners consider under certain circumstances. But regardless of your reason for changing your VoIP phone service provider, one concern that you may have is whether or not you’ll be able to keep your existing phone number. The long and short of it is that it’s possible to keep your phone number when you transfer to a new VoIP service. Below is some basic information that you should know.

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Using VoIP Features to Cut Down Average Call-Handling Times

Signing up for services like Cincinnati Bell cable and internet or other online services is easier than ever. All it takes is one quick phone call or a click of a button and you’re connected to the business of your choice. Generally, this is a good thing for many companies, as they can now communicate with more potential customers. However, it also means competition is tougher, and losing clients can be just as easy as gaining them.

How Hackers Compromise VoIP Telephones

As far as business telephone systems go, Voice over Internet Protocol, or VoIP, lines offer plenty of advantages and a ton of incredible features. However, as with most other things, VoIP isn’t without its drawbacks. One of the biggest risks to this type of business communication is in its security.

More Common VoIP Problems & How to Fix Them

We shared a few common VoIP problems in an earlier blog, where most problems are typically solved with a call to your company’s support team. Today, cloud phone system provider Nebula Solutions shares a few more common VoIP problems, this time with easy fixes.

How VoIP Systems Empower the Remote Workforce

The COVID-19 pandemic has emphasized the need for a flexible communications system that provides workers with the ability to work from anywhere. VoIP was making such things possible even before recent events made working remotely the norm rather than an option. Here VoIP phone solutions provider Nebula Solutions discusses how VoIP powers the remote workforce.

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4 Types of VoIP Call Quality Problems and How to Fix Them

If you’ve been using a VoIP system for some time, you ve probably had at least a few instances where you experienced poor call quality. In this blog, hosted telephone system provider Nebula Solutions shares an overview of the various causes of poor VoIP call quality and how this can be fixed.

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