The software that enables computer-to-computer calling has been around since the 90’s, but it wasn’t until the early 2000’s that Voice Over Internet Protocol (VoIP) services gathered traction. The old and slow dial-up connections simply couldn’t handle real-time voice communications over the Internet, unlike the high-speed connections we enjoy today. The first decade into the new millennium opened up the possibilities of voice calls without the use of a landline and companies have jumped on the VoIP bandwagon as a viable alternative to business phone solutions.
An Overview of the Landline
Telephone communications use physical copper wire connections that run alongside power lines underground. These wires make up a network of connections known as PSTNs, which are basically connected to the rest of the world. Landlines are a solid form of communications that have proven their reliability and stability over the years, and it’s not a surprise there are still many companies that prefer this connection.
As far as business phone solutions are concerned, there have been quite a few advancements in terms of landline features but they remain very limited and, where available, relatively costly. The main strength of the landline comes from its consistent connection, allowing calls to be made even during a power outage. Finally, they require little maintenance. Note, however, that for on-site PBX systems, regular extensive maintenance is a must.
Enter the VoIP
VoIP communications enjoy the versatility and seemingly endless possibilities that come with software development. Basically, as long as a computer can do it, you can be sure VoIP connections can, too. Its many features are its strongest draws compared to traditional landlines. You can record, analyze and forward phone calls with ease. Handle voicemail and transfer them through multiple platforms, integrate digital operators to answer incoming calls and have them sorted automatically to the correct department.
VoIP holds quite a few advantages over the landlines in terms of business phone solutions. The entire system is scalable, which means expanding and adding more lines isn’t as cumbersome as physically installing them in the office. It must be said, however, that VoIP communications are highly dependent on power. If there’s an outage, your phone lines will be out as well.
All in all, power outages don’t happen too frequently and the features that VoIP has over its competition are far too advantageous to ignore. We will crown VoIP as the better alternative, but as a businessperson, you will, of course, need to consider your business’ needs before you make a decision.
Switch to VoIP Today With Nebula Solutions, Inc.
Let Nebula Solutions, Inc. help you with the industries best business phone solutions. Call us today at (888) 257-0955 and ask us how VoIP can change the way you do business.