Before you migrate your business telephone setup to a digital model, you have to know about the infrastructure and services you need to support it.
While phone systems using the internet are much cheaper in terms of service fees, it will only work if you have the right hardware, software, and internet connection.
How Does VoIP Work?
Unlike your traditional phone that keeps a single line of data open to send hard voice data from your end to the other, VoIP makes more efficient use of data and the connections.
Using codecs that compress and decompress audio data into packets, you actually send your voice in separate sections through the internet. A codec compresses and converts your voice into data. It gets sent to the international hub of your service provider, then it’s decompressed into voice data by another codec before it’s routed to your recipient. This all happens instantaneously and if there is a delay, it’s because of poor internet connection.
The Bandwidth Question
Since your phone systems are dealing in network packets instead of a single stream of data, there is a real risk of delays if you have more than one call going on at a time. Your business telephone system can have as many phone numbers and lines are you can afford, but the quality of the calls decreases when more numbers are in use.
More calls mean more packets on your single internet connection. It’s the same principle with multiple downloads. More downloads, lower speed for each download. More calls, slower speed for each call.
Get the Advice You Need From Nebula Solutions, Inc.
A good service provider can give you a clear picture of the full system you need when you want to migrate to a VoIP telephone system. Call Nebula Solutions, Inc. at (937) 387-2948 to schedule an appointment or consultation that can help you decide how to set up your business phone.