Switching phone service providers is something that many business owners consider under certain circumstances. But regardless of your reason for changing your VoIP phone service provider, one concern that you may have is whether or not you’ll be able to keep your existing phone number. The long and short of it is that it’s possible to keep your phone number when you transfer to a new VoIP service. Below is some basic information that you should know.
How It Works
Phone service providers can accept your existing phone number, which comes from another provider via the porting process. Porting basically involves the exchange of information from one carrier to another, establishing ownership and usage of a phone number.
Different countries usually have their own processes and requirements for porting and business telephone systems. The U.S., for instance, has a timeline for carriers to follow. Some of the things you may be required to have are: a completed number porting form, a letter of authorization and proof of ownership.
Other Things You Should Know
Here are a few important things that you should take note of as you change your phone service provider:
- Fees –Phone number portability may not always be free. Some VoIP companies offer this service for a fee, which could be a one-time payment, or it could be payable monthly.
- Restrictions – Porting a number may come with certain restrictions. For instance, you may not be able to benefit from certain features being offered with the new service. You can work around this by paying for a second line to carry the ported number.
Nebula Solutions is a trusted provider of Voice Over IP (VOIP), business telephony and carrier solutions. If you want to learn more about hosted telephone systems or the other services we provide, we gladly offer our help. Call us at (888) 257-0955 or fill out our contact form to request a consultation. We serve customers in Columbus, OH.