Miscommunication: How It Affects Multi-Location Organizations

Expansion is the next step toward greater profitability for businesses, but it comes with unique challenges. While you may have created a blueprint for success, applying your best practices won’t always effectively solve the new problems you’ll face when adding new locations.

Miscommunication: How It Affects Multi-Location Organizations

Trustworthy business phone carriers will attest that miscommunication is a common concern when managing multiple branches, and below are some of the headaches that can occur.

Weak Problem Identification Ability

The number one dilemma of opening up another location is that you can only be in one place at a time. You may visit each branch regularly, but it’s hard to stay on top of something when you’re not physically there. We usually focus on the issues we see and personally experience, hence our tendency to have an “out of sight, out of mind” attitude.

Lack of a Competent Manager

A common mistake of many business leaders is failing to groom a trusted talent to lead at the new location. Since micromanagement is a path to disaster, it’s critical to delegate. Identify who you can trust to be your protégé and become your right hand at the new branch.

Unhealthy Competition

Competition within the organization can be advantageous, but it can also backfire. Without a sense of unity, separate branches may become fierce rivals and ruin the culture of your organization.

Promoting cohesiveness among your teams matters. While one group of employees may not personally know the other, everyone should pursue similar objects on behalf of the business as a whole.

Adopt Reliable Communication Tools From Leading Business Phone Carriers

Nebula Solutions is in partnership with many of the top business phone carriers in the industry. We offer unified messaging solutions perfect for multi-location organizations. Call us at (888) 257-0955 today to arrange a consultation and discuss your unique business needs.