Posts

How Hackers Compromise VoIP Telephones

As far as business telephone systems go, Voice over Internet Protocol, or VoIP, lines offer plenty of advantages and a ton of incredible features. However, as with most other things, VoIP isn’t without its drawbacks. One of the biggest risks to this type of business communication is in its security.

Understanding Your VoIP Phone Bill

One of the biggest benefits most businesses get from VoIP phone systems is the huge savings in operational costs. Compared to traditional phone lines, VoIP phones are definitely the more affordable option. However, as with most bills we all have to pay, the devil is in the details, and figuring out these details can be particularly confusing and frustrating if you don’t know where to start.

Top Reasons to Switch to Cloud-Based Phone Systems

New York-based business research and advisory company Gartner reports that cloud-based services and technologies are set to grow upwards of $206.2 billion in 2019, a steep 17.3% growth from 2018. With comparatively more features than traditional phone lines, cloud-based phone services are taking the world of business communications by storm.

How to Stay Connected with Clients While Traveling

It is sometimes hard to stay connected with clients and coworkers when you are traveling. Whether you have trouble finding a good WiFi connection or your battery starts to die, there are many issues that you may face while trying to connect remotely. Below, we’ve put together a few tips for staying better connected while you are traveling.

How to Stay Connected with Clients While Traveling

Do you travel for work? We’ve created a simple guide with some great tips for how to stay connected with clients while you are traveling:

stay-connected-while-traveling

If you travel often for work or your business has a number of employees who travel regularly, it’s important that you have a flexible communication system that allows you to stay connected no matter where you are. To find out more about which telecom solutions might be right for you, contact us today.

3 Ways You May Be Hurting Your Business

All business owners and managers want what is best for their company and employees. However, sometimes a company’s practices, procedures, and inner-office systems can be holding them back without them even realizing it. It’s important for business owners and managers to recognize the subtle ways that their company may be held back from success so that they can make adjustments and continue to grow and succeed.

Top Ways You May Be Hurting Your Business

Is something holding your company back from success? The answer may surprise you. Here are just a few of the ways that you may be hurting your business without even knowing it:

  1. Your company has an outdated website.

In the digital marketplace, your website is often a lead or customer’s first impression of your brand. If the design of your website is outdated, hard to read, or difficult to navigate, this could create a bad first impression and cause consumers to look elsewhere. Your website visitors want to know that your brand is current, and the best way to do that is to have a modern design that is easy to view and navigate.

In addition to making sure that your design looks modern and provides a positive user experience, you should also update the content regularly. Outdated pricing lists, contact information, or product/service offerings may mislead your visitors. You want to make it as easy as possible for visitors to see what you have to offer and contact you when necessary.

  1. There are no clear lines of communication between team members.

Communication is key to success. If you often find errors or misunderstandings within different company departments, this could mean that there is a breakdown of communication. The first place you might look to fix this issue is your communication systems. How do your employees communicate? Are remote or traveling employees given the tools they need to communicate effectively?

If you are unable to get a clear picture of what you currently have in place or need help determining what systems will improve communications as your company grows in the future, you may want to consider telecom consulting services. This can help you better understand your current inventory and expenses as well as help prepare your team for success in the future.

  1. Your sales team is not informed about your product or service.

The goal of your sales people is to get consumers to use your product or service. However, if they do not know your product/service offering well, they may be causing more harm than good. It is not enough to give your sales people a list of benefits and tell them about your pricing structure.

Instead, aim to make sure that your entire team has an in-depth understanding of your business and the problems that you product/service solves. If necessary, commit to ongoing trainings or education to help sales people better understand and speak to the greatest strengths of what you have to offer.

Are your business communication systems holding you back from success? Nebula Solutions develops solutions to help our business clients solve their biggest communication challenges. Call us today to find out how we can help you with telecom consulting or phone system solutions: (888) 257-0955

Telecom 2016: A Year in Review

The telecommunications industry is continuing to change and expand every year. Businesses that want to remain competitive in the digital marketplace will need to keep their eye on telecom developments and adopt new products and services that help them better meet business demands. The year in review below covers just a few of the 2016 telecom trends and how they impact small and medium business (SMB) owners.

2016 Telecom Trends and How They Impact SMBs

Though 2016 was certainly a busy year for the telecommunications industry, we have gathered 3 of the top 2016 telecom trends that impact SMBs:

Cybersecurity is a must.

Cybersecurity is no longer optional for companies that store personal data and other private information. Cybercrime has become more prevalent and can cost companies a significant amount of money. Just two years ago in 2014, Cyber Edge Group found that 71% of industries surveyed suffered a cyber-attack. In addition, according to the Center for Strategic and International Studies, cybercrime  costs the global economy more than $400 billion each year.

It can be difficult for SMBs to keep up on the cybersecurity front with larger companies who have more resources. The good news is that small business owners do not have to self-implement security protection measures. Instead, they can get data and network security from a third-party service provider to stay compliant and prevent costly cybersecurity breaches.

The app economy continues to grow.

It should come as no surprise that apps are changing the way we live and work. But how does this relate to telecom? Business intelligence applications that are integrated through telecom services like unified communications and video conferencing can have a significant impact on business productivity. These apps make it easier for employees to collaborate and increase overall efficiency.

Voice over Internet Protocol (VoIP) and integrated business intelligence apps make it easier for SMBs to keep up with their larger competitors. Small and medium businesses can now experience the advantages that apps that allow unified communications can provide. United communications applications can significantly improve productivity for employees on the go or those who work remotely as well as improve the overall success of employee communications organization wide.

Cloud computing is increasing in popularity.

“The cloud” is a third-party data storage and processing center. Cloud computing enables SMBs to use all the web-based tools and applications that they need to effectively and efficiently communicate with employees and customers. As cloud computing becomes more popular, SMBs are finding that it is more affordable to communicate and share resources across locations.

Small and medium business owners can use these off-site data centers to store and process data rather than spending a significant amount of funds on building and updating their own capabilities. SMB owners can purchase data storage and processing from a cloud provider that allows them to access important storage and processing technologies while avoiding significant capital costs.

Are you interested in improving your business communications with telecom services? Contact us today to learn more about which services might be right for you. Nebula Solutions would love to help you save money and improve productivity through our valuable telecom services.