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Using VoIP Features to Cut Down Average Call-Handling Times

Signing up for services like Cincinnati Bell cable and internet or other online services is easier than ever. All it takes is one quick phone call or a click of a button and you’re connected to the business of your choice. Generally, this is a good thing for many companies, as they can now communicate with more potential customers. However, it also means competition is tougher, and losing clients can be just as easy as gaining them.