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Using VoIP Features to Cut Down Average Call-Handling Times

Signing up for services like Cincinnati Bell cable and internet or other online services is easier than ever. All it takes is one quick phone call or a click of a button and you’re connected to the business of your choice. Generally, this is a good thing for many companies, as they can now communicate with more potential customers. However, it also means competition is tougher, and losing clients can be just as easy as gaining them.

How Hackers Compromise VoIP Telephones

As far as business telephone systems go, Voice over Internet Protocol, or VoIP, lines offer plenty of advantages and a ton of incredible features. However, as with most other things, VoIP isn’t without its drawbacks. One of the biggest risks to this type of business communication is in its security.

4 New Year’s Resolutions for Businesses and How We Can Help Achieve Them

New Year’s resolutions may seem like a silly tradition, but it can also be an opportunity to stand back and contemplate changes for the betterment of your business. In this post, our business cloud solutions provider Nebula Solutions recommends some New Year’s resolutions that will be beneficial to your business, and outlines how we can help you achieve them.

The Advantages of a Decentralized Business Structure

Decentralization is a type of organizational structure that distributes power by delegating responsibilities to middle- and lower-level managers. While it’s a departure from traditional business structures, it holds certain benefits for managing daily operations. In this blog, Nebula Solutions takes a look at the benefits of decentralization, and how it can be easily achieved with VoIP phone solutions.

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4 Ways Your Traditional Phone System is Holding You Back

If your business still relies on traditional phone systems, you may be missing out on the benefits of VoIP or cloud-based business phone systems. In this blog, Nebula Solutions discusses how your traditional phone system may be holding your business back.

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Virtual Phone Systems vs. VoIP: What’s the Difference?

Virtual phone systems and Voice over Internet Protocol (VoIP) can sound the same to the layman, but there are significant differences between the two. In this blog, Nebula Solutions shares an overview of each phone system.

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How to Ensure a Successful Transition to a New Phone System

Transitioning to a new business phone system is hardly an easy task. Fortunately, with a well-organized plan you can make your transition project a successful one. Nebula Solutions shares an overview of how you can ensure an effective transition to a new business VoIP phone system.

A VoIP Service That Scales With the Growth of Your Business

Different businesses have different needs. For businesses with multiple locations across the state, the country or even the globe, reliable communication is a critical part of day-to-day operations. This means you’re going to want a business telephone solution that can adapt to your ever-changing needs.

When it comes to IP phone systems, Nebula Solutions recognizes the need to keep your businesses connected with clients, employees and the rest of the world. That’s why we’re offering the Nextiva line of Polycom phones, designed specifically for business networks spread out over multiple locations.

Growing Communications

While the specific needs of businesses vary widely, one thing that almost all of them share is scalability. As a business, you need to have the ability to expand. Regardless of whether this takes months or years, having the option to grow is extremely valuable. It’s for this reason having a phone system that can keep up with your own scalability goals is essential.

Reaching New Heights with Cloud-Based Systems

As an IP phone system, Nextiva operates using cloud-based software with multiple points and modes of access. Now you can connect to the trunk line of your business and access all its features wherever you are in the world. Imagine a gigantic network spreading across numerous offices, stores or headquarters sharing one convenient and central platform. Collaboration becomes a breeze and communications are streamlined with reliable efficiency.

Unified Features

Nextiva comes with all the standard features other IP phone systems carry, but with a few unique ones as well. Hunt groups allow for routing to multiple phones from a single number. Call forwarding, return, conferencing, voicemail-to-email and porting are all supported by the software by default and can provide your company with plenty of functionality for its daily operations.

Expand Your Business with Nebula Solutions
At Nebula Solutions, we’re your number one trusted provider of all VoIP and internet telephone systems, as well as telecommunications consulting for businesses. Give us a call at (888) 257-0955 or fill out our online contact form to learn more about how we can help your business grow.

What’s the Scoop on Crexendo®’s Cloud Business Phone System?

Crexendo® launched its Cloud Business Phone System in the early 2000s, giving Cisco phone hardware a cost-effective cloud-based interface application. Cisco has its own brand of software; however, this often comes at a premium that proves unsustainable for small businesses to use. The software allows users to access PBX applications at the convenience of their own personal computers.

Nebula Solutions offers Crexendo’s best cloud-based internet telephony software, but the question remains: how does it fare against its competitors? Our communications specialists examined Crexendo’s cloud business phone system to show you its strengths and limitations.

Features

Crexendo offers an integrated VoIP solution compatible with Cisco phone hardware, as well as most other standard VoIP-ready telephone systems. What sets it apart from the rest of its league is its SIP trunking service that comes with both paging and hunt groups, allowing for a wider array of communications services.

Other features include dedicated phone numbers, an interactive voice response (IVR) application and even skills-based routing. The program itself is designed to be used by businesses of all sizes, whether you have 10 employees or 100.

Connectivity

The system can function via a number of different connections including cable, T1, fiber optic and broadband DSL. Faster connectivity allows for additional features to be enabled, such as call parking and pick-up as well as porting to local numbers and extensions.

Price

Considering all its features, Crexendo’s Cloud Business Phone System is very affordable when compared to Cisco phone software. When it comes to overall services, Crexendo offers both local and long-distance phone calls at a flat rate charged monthly.

Take Advantage of the Cloud Business Phone System With Nebula Solutions

At Nebula Solutions, we’re your number one trusted provider of all VoIP and cloud-based telephone systems, as well as telecommunications consulting for businesses. Give us a call at (888) 257-0955 or fill out our online contact form to learn more about how we can help your business grow.

4 Top Trends in Business Communications Technology

Communication technology has advanced in leaps and bounds over the past few years, with faster and more efficient business communications ever on an upward trend. This is all thanks to developments such as VoIP phone systems and cloud-based phone systems.  Today Nebula Solutions is here to share this year’s top tech trends.