The right small business phone system can mean the difference between failure and success. A dropped call or missed voicemail can mean a loss in sales while also impacting your business reputation. The decision about which provider and which kind of system to use for your business is something that you shouldn’t take lightly. Below, we will discuss a few tips to help you choose the right phone system for your business.
Determining the Phone System Your Small Business Needs
First, perform a thorough analysis that will help you understand what your business needs. Ask yourself important questions such as, “What will my business risk losing if the system has a glitch or if it fails?” Looking at what is at stake is a good place to start when making a business decision. Next, you need to examine your current system and see if it still meets the goals and needs of your business. What are the things you wish to improve with your new phone?
Now that you know what you need, it’s time to devise a strategy that will meet your requirements. Plan your new phone system according to how many connections you will need and the features that should come with each connection. Write down the requirements and look for the most cost-effective solutions that can meet them. Remember that the number of phone lines that you need will depend on the nature of your business. For example, a customer service-oriented company will require much more phone lines than a building contractor.
When choosing the features that each line will have, you will need to think about the diverse nature of work that your employees will perform. Different tasks will require different features, so not everyone will need the fill list of features that come with most phone connections. After determining the number of lines that you need and the number of features for each line, it is now time to streamline your system. You can minimize your bills by having an in-depth discussion with your telecommunications provider.
Understanding Your Phone System Options
Understanding your options for your new small business phone system will help you make the right choice for your business. A traditional PBX system uses circuit-switching, typically owned and maintained by the phone company. This option is more common with big companies. VoIP systems, on the other hand, work by piggybacking on the routers and cables of your computer network. Since most of the features that VoIP provides depend on software instead of hardware, it is more cost-effective for small businesses.
VoIP systems usually come in two basic varieties. A hosted VoIP system is managed and housed off-site by an independent company, and your company connects to this host through the internet. A hosted VoIP system has relatively low upfront costs, allowing you start using the system quickly. A private VoIP system is one you own and manage yourself. This will allow you to customize the features of your private VoIP system to provide the features your company needs.
The Small Business Phone Expert: Nebula Solutions
Nebula Solutions can provide you with the right small business phone system for your needs. We are the leading provider of Voice Over IP, Business Telephony, and Carrier Solutions in our area. We specialize in providing dynamic, cost-effective, and efficient communications platforms for our clients. Some of the services we offer include establishing cloud-based phone systems, hybrid systems, and on-premise solutions.
Call us at (888) 257-0955 or use our contact form to learn more about our services.