Understanding Your VoIP Phone Bill

One of the biggest benefits most businesses get from VoIP phone systems is the huge savings in operational costs. Compared to traditional phone lines, VoIP phones are definitely the more affordable option. However, as with most bills we all have to pay, the devil is in the details, and figuring out these details can be particularly confusing and frustrating if you don’t know where to start.

That’s why we’ve decided to give you a basic rundown of the most common items you’ll find on a VoIP phone bill and how it can affect your overall costs.

Why VoIP Is Affordable

Unlike the more conventional PBX lines, VoIP phone systems make use of cloud-based software to connect and manage business communications. Since VoIP doesn’t require physical installations, you’ll get lower costs compared to the usual competitors. Furthermore, this means maintenance costs are reduced to virtually zero on cloud-based telephones as well.

VoIP Cost Overview

The capacity of the cloud-based software that handles most VoIP calls is huge, but your infrastructure is limited by the bandwidth of your connection to the internet. Because the system is virtually a software, most VoIP service providers actually charge only a flat rate for basic services. Even international phone calls are an expected feature and cost pretty much the same as regular calls.

Factors That Affect VoIP Phone Costs

The only factors that affect overall fees, therefore, are the added features that you elect to include in your plan, length of the contract, number of users and type of phone you choose.

It’s important to note, however, that many providers give access to a number of “default” features, such as voicemail-to-email, conference calling and mobile accessibility. Depending on your service provider, certain features may be considered add-ons, and you may get charged a minimal monthly fee.

Our professionals at Nebula Solutions, Inc., are more than happy to help you understand the intricacies of VoIP phone bills. Give us a call at (888) 257-0955, or fill out our online contact form to get started right away!