Today’s competitive environment demands that you use every resource and asset to it’s fullest extent. And it is also critical that whatever resource you deploy operate at peak efficiency at all times. In communication, efficiency means delivering the best possible connections at the least possible costs. Communication, today, is not just a voice call. It is a comprehensive package that includes voice and data, and the ability to mix these at your whim.
Technology Convergence Group can deliver these capabilities to your communication systems.
When it comes to providing a combination of high-end communications tools and services that caters to different needs of a business, no one does it better than the team here at Technology Convergence Group (TCG). TCG sells and installs communication systems. We understand that our success and the long-term clients we have earned are based upon our ability to provide value to our clients. This value is enhanced by our ability to provide industry proven products backed by our own responsive and knowledgeable service.
Who we are and what we do
Technology Convergence Group (TCG) is a provider of business telecommunication systems with offices in the Dayton, Columbus and Cincinnati, Ohio areas. TCG is a Toshiba Platinum Dealer, which is the highest attainable certification level. TCG supports all the product, services and, applications from Toshiba. All TCG technicians are Toshiba certified and have an average of over 20 years of experience. TCG also provides cloud or hosted telephony solutions from multiple providers. TCG works to match the best provider for our clients’ needs, environment and business goals.
Before we became the preferred partner of large players in the telecom sector, we started as an aspiring provider of telecommunications technology in the Midwestern part of the country. Technology Convergence Group (TCG) started in Dayton, Ohio in 2001. TCG established its Columbus office in 2006 and opened the Cincinnati location in 2009. TCG has been focused on providing business telephone solutions since our inception.
As a Platinum Dealer of Toshiba, the products we offer range from the basic system to the most complex premise-based solutions that are tailored for specific functions. It has always been our objective to provide the optimum level of customer experience.
Depending on the size of your organization and how it operates, we provide unparalleled products and combine it with our knowledge in setting up your communications systems. We have the following range of products that will surely enhance the capability of user interface and overall productivity of your business:
IPEdge – Collaborate, Communicate, Connect
TCG offers Toshiba’s pure IP telephone system that has the capacity to enhance productivity, lower communications cost, and improve overall customer experience and satisfaction. From the smallest to the most complex business structure, communication is a vital part of everyday business activity. With the IPEdge technology, you experience unparalleled features and tight integration of multiple applications on a single server. Application include call processing, voicemail, unified messaging, meet-me audio and video conferencing with web collaboration, and full unified communication.
The IPedge EM model supports upto 1000 users. If that is not enough, simply network multiple systems together to expand capacity to your hearts content. IPEdge is simply the best way to keep your employees, customers, and vendors connected, irrespective of where they are in the world.
Strata CIX – IP Phone System for Business of all sizes
Ideal for companies that want to continue using digital phones and experiment with IP in stages, the Strata CIX can start from as small as 4 users and grow to 1000s of users across multiple offices. The Strata CIX systems is called a converged solutions as you need not give away your PSTN lines. In addition, with SIP trunking, the Strata CIX systems gives you the ability to watch your communication costs and keep it as low as possible. The Automatic Call Distribution application can improve efficiency, optimize your operations, and increase customer satisfaction.
Robust Telephony, now in the cloud
Avoid large capital expenditures and, for just a monthly fee, get a full blown communication system that you can be proud of and use effectively for your business to grow.
Powered by cloud technology, users will have an advanced and enterprise level telephone system with all its applications and features at the comfort of their fingertips. Voicemail, Unified Message presence, call control from a PC and Instant Messaging are some of the features that are easily accessible and highly productive.
Our Business Approach
From the beginning, we have always provided unparalleled solutions to all our clients with a personal touch. We see to it that we understand the needs of our clients and we act according to those requirements. It is our value proposition to provide the best solution that match your needs and budget.
Technology Convergence Group takes a consultative approach to providing solutions for our clients. We understand that we choose to earn a living in a service industry and the success and long term clients we have earned is based upon providing industry proven products backed by knowledge and responsive service.
TCG is a service company and we carry the leading brand in communications technology – Toshiba. Over the years, we have strived hard to perfect total solution packages for all types of client needs, and we take pride in the services we render to our customers.
- Proposal – From the start of the inquiry, we dig deep to what our clients really need and what they want, and combine applicable solutions for maximum efficiency and effectiveness to the users.
- Installation – With certified technicians, our installation is top notch and very well laid out.
- Training – We train users to maximize the use of the system for an effective and productive communication with internal and external contacts.
- After-sales support – We provide on-call services in case of interrupted services and offer back-up solutions so that your business stays up and running.
Overall, TCG is a service company that offer not just well known products and services. We do things differently. We make it our business to ensure clients enjoy modern telecommunications technology and get great value for the money spent.
Contact Us For More Information
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